Return Policy

Thank you for shopping at euphoriaofficial.in.

If for any reason, you are not completely satisfied with a purchase, we invite you to review our policy on refunds and returns. We strive to ensure your shopping experience is seamless and enjoyable.

The following terms are applicable for any products that you’ve purchased from us.

Interpretation and Definitions

Interpretation
The words in which the initial letter is capitalised have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or plural.

Definitions
For the purposes of this Return and Refund Policy:

  • “Company” (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to EUPHORIA OFFICIAL.
  • “Goods” refers to the items offered for sale.
  • “Orders” means a request by you to purchase goods from us.
  • “Website” refers to euphoriaofficial.in, accessible from https://euphoriaofficial.in.
  • “You” means the individual accessing or using the service, or the company, or other legal entity on behalf of which such individual is accessing or using the service, as applicable.

Your Order Cancellation Rights

You are entitled to cancel your order within 24 hours without giving any reason for doing so.

The deadline for canceling an Order is 24 hours from the time your order was placed. In order to exercise your right of cancellation, you must inform us of your decision by means of a clear statement. You can inform us by:

Conditions for Returns

We want you to love your new footwear! If for any reason you're unsatisfied, you can return your purchase under the following conditions:

  1. The goods must be returned within 30 days from the date of purchase.
  2. The goods must be in their original packaging, unworn, and in resalable condition.
  3. A proper unboxing video must be provided to ensure the product was received in original condition.

The following items cannot be returned:

  • Customized or personalized shoes.
  • Shoes that have been clearly worn or damaged post-delivery.
  • Shoes without a proper unboxing video showing the condition upon receipt.

We reserve the right to refuse returns that do not meet the above conditions at our sole discretion.

Returning Goods

We are committed to making returns as simple as possible. If you decide to return your purchase, please ensure the following:

  • You are responsible for the shipping cost and risk of returning the goods to us.
  • We strongly recommend using a trackable and insured mail service to ensure your return is safe.
  • We cannot process refunds without receiving the goods or proof of successful return delivery.

Please package your return carefully to prevent damage in transit. Once we receive your item and confirm its condition, we’ll process your refund promptly.

If you have any concerns or questions regarding your return, please don’t hesitate to reach out to us at info@euphoriaofficial.in. We're here to help and ensure your satisfaction.

Thank you for choosing EUPHORIA OFFICIAL. We value your trust and look forward to serving you again!