Privacy Policy
This Privacy Policy describes how EUPHORIA OFFICIAL (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from euphoriaofficial.in (the "Site") or otherwise communicate with us regarding the Site (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date, and take any other steps required by applicable law.
How We Collect and Use Your Personal Information
To provide the Services, we collect personal information about you from a variety of sources, as set out below. The information that we collect and use varies depending on how you interact with us.
In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide or improve the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and protect or defend the Services, our rights, and the rights of our users or others.
What Personal Information We Collect
The types of personal information we obtain about you depend on how you interact with our Site and use our Services. When we use the term "personal information," we are referring to information that identifies, relates to, describes, or can be associated with you. The following sections describe the categories and specific types of personal information we collect.
Information We Collect Directly from You
Information that you directly submit to us through our Services may include:
- Contact details including your name, address, and email.
- Order information including your name, billing address, shipping address, payment confirmation, and email address.
- Account information including your username, password, security questions, and other information used for account security purposes.
- Customer support information including the information you choose to include in communications with us.
Some features of the Services may require you to provide certain information. You may elect not to provide this information, but doing so may prevent you from using or accessing certain features.
Information We Collect About Your Usage
We may automatically collect certain information about your interaction with the Services ("Usage Data") using cookies, pixels, and similar technologies. Usage Data may include:
- How you access and use our Site and account.
- Device and browser information.
- Network connection details.
- IP address and interaction history with the Services.
Information We Obtain from Third Parties
We may obtain information about you from third parties, including vendors and service providers who collect information on our behalf, such as:
- Companies that support our Site and Services.
- Payment processors who collect payment information (e.g., bank account, credit or debit card information, billing address) to process payments and fulfill orders.
- Third parties who collect information through online tracking technologies such as pixels, web beacons, and cookies.
Any information we obtain from third parties will be treated in accordance with this Privacy Policy.
How We Use Your Personal Information
We use your personal information for the following purposes:
- Providing Products and Services – Processing payments, fulfilling orders, sending notifications related to transactions, managing accounts, and facilitating shipping, returns, and exchanges.
- Marketing and Advertising – Sending promotional communications via email, text, or mail, and showing advertisements for our products or services.
- Security and Fraud Prevention – Detecting and preventing fraudulent, illegal, or malicious activity.
- Customer Support and Service Improvement – Providing assistance and improving our Services.
Cookies
We use cookies to enhance and optimize our Site and Services. You can manage cookie preferences through your browser settings, but blocking cookies may affect functionality.
How We Disclose Personal Information
We may disclose your personal information in certain circumstances, including:
- With vendors and third parties who perform services on our behalf (e.g., payment processing, order fulfillment, customer support).
- With business and marketing partners to provide services and advertising.
- With affiliates within our corporate group for operational purposes.
- In connection with business transactions such as mergers or acquisitions.
- To comply with legal obligations or enforce terms of service.
We do not use or disclose sensitive personal information without your consent or for the purposes of inferring characteristics about you.
Third-Party Websites and Links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites.
Children’s Data
Our Services are not intended for children, and we do not knowingly collect their personal information. If a child has provided us with personal information, a parent or guardian may contact us to request deletion.
Security and Retention of Your Information
We implement security measures to protect your personal information. However, no system is completely secure, and we cannot guarantee absolute security.
The retention period for your information depends on factors such as legal requirements, dispute resolution, and account management.
Your Rights
Depending on your location, you may have rights regarding your personal information, including:
- Right to Access / Know – Request details about the personal information we hold.
- Right to Delete – Request deletion of your personal information.
- Right to Correct – Request corrections to inaccurate information.
- Right of Portability – Request a copy of your personal information.
- Restriction of Processing – Request limitations on how we process your data.
- Withdrawal of Consent – Withdraw consent where applicable.
- Right to Appeal – Appeal our decision if we decline a request.
- Managing Communication Preferences – Opt out of promotional emails while still receiving transaction-related communications.
We will verify your identity before processing certain requests.
Complaints
If you have complaints about how we process your personal information, contact us. If unsatisfied with our response, you may have the right to escalate your complaint to a data protection authority.
International Users
We may transfer, store, and process your personal information outside your country. We rely on recognized transfer mechanisms where applicable.
Contact
For any questions or requests regarding this Privacy Policy, contact us at: